PRIVATE JET

FAQS

All your questions answered.

An integral part of Tru’s philosophy is transparency. We want you to be 100% confident when you fly with us. We’re happy to answer any and all questions you have about Tru, from our professional safety standards to our customized flight experiences.


Have a question we haven't answered?

Whats makes Tru different from other private jet companies?

We customize every flight to your needs and desires for a fair price, so no flight comes at a standard cost. We try our best to offer one way pricing, which significantly cuts your cost. If you contact our team, we’d be happy to discuss what you’re looking for in your flight experience and provide you with a quote.

How do I book a private flight?

Just click the “Get Started” buttons on our site to get started. One of our flight concierges will personally reach out to you. They’ll discuss your desires, needs, quotes, and questions for your private jet charter. Once we have everything we need, we’ll do the rest of the work and plan your trip for you. We can even arrange to have you escorted to your jet on the day of your flight! All you have to do is sit back and relax.

What type of aircraft can I charter through Tru?

All the aircraft in Tru’s fleet are safety-vetted, top-of-the-line models. We offer four different sizes of plane that you can book: Our Light Jet, Midsize Jet, Super-Midsize, and Large Cabin jet. Check out our Fleet page for more details.

How can I get in contact with Tru for assistance?

Simply click the Contact Us buttons on our site. You can also reach our team 24/7 via email at truaviation.com or give us a call at (713) 649-7000.

How much does it cost to rent a private jet?

We customize every flight to your needs and desires for a fair price, so no flight comes at a standard cost. If you contact our team, we’d be happy to discuss what you’re looking for in your flight experience and provide you with a quote.

How do I join the Tru team?

Tru’s team is growing rapidly. We’re looking for talented, dedicated, well-traveled people to join our staff. Check out our Work With Us page for current job openings or Contact Us with more specific inquiries.

Success message!

Thanks for reaching out!

We’ll be in touch soon.

Warning message!
Error message!